Collection of Personal Information
Western intends to collect, use and disclose only such information as is required to enable it to manage your account, to provide you the Services, to understand the needs of its users, to process payments, to maintain our customer lists, to respond to inquiries, for identification and authentication purposes, and for service improvement. Western also collects aggregate information, such as demographic statistics of its users (e.g. geographical allocation of its users), number of visitors, what pages users access or visit, and average time spent on the Website. Western does not consider this information Personal Information as it does not identify the individual. Business contact information such as the name, title, business address, e-mail address, or telephone number of a business or professional person or an employee of an organization is not considered Personal Information.
Use of Information
We collect information for the following purposes:
Account Registration: Registration is required in order to use the Services. In order to register for the Services, you must provide certain Personal Information to us such as your full name, email address, address, telephone number, employer name and job title to set up an account. In general, none of your account registration information will be shared with any users of the Website or other users of the Services who are not affiliated with you.
Statistics: Western may collect statistics about your use of the Services. This information will be kept confidential, however, aggregate statistics that do not personally identify an individual will be kept by Western.
Your IP address is reported by your web browser whenever you visit a page on the Website. This information is recorded together with your registration information on Western’s databases.
Disclosures & Transfers of Information
Your information is stored at Western at its campus. From time to time Western may employ third party contractors to assist it in improving the Website and/or the Services. These third parties may have limited access to databases of user information solely for the purpose of helping Western to improve the Website and/or the Services. These third parties will be subject to contractual confidentiality obligations prohibiting them from using the information about you and other users for any other purpose.
Important Exceptions: Western may disclose your Personal Information to third parties without your consent if Western has reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) its rights or property, other Website members, other users of the Services, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. Western may, with or without notice to you, disclose Personal Information when it believes in good faith that such disclosure is required by and in accordance with the law.
Western uses reasonable efforts to store and maintain your Personal Information in a secure environment which include technical, contractual, administrative, and physical security measures designed to protect Personal Information. Western has implemented procedures designed to limit the dissemination of your Personal Information to only such designated staff as is necessary and proper for the provision of the Website and/or the Services to you.
Access and Accuracy
Under FIPPA, you have the right to access your Personal Information in the custody and control of Western. Upon receipt of your written access request, Western will provide you with a copy of your Personal Information. In certain limited circumstances, Western may not be able to make all relevant information available to you such as where that information also pertains to another user. In such circumstances Western will provide reasons for the denial to you.
Western will make every reasonable effort to keep your Personal Information accurate and up-to-date, and will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate.
If you would like to access your information, if you have any questions, comments or suggestions or if you find any errors in the information about you, please contact us at: email@example.com
You may also write to us at:
Attention: Privacy Officer
1151 Richmond Street
London, Ontario, N6A 3K7 Canada